If for any reason you would like to cancel your order, please call us at 888-668-5217 help Monday through Friday between the hours of 9AM to 5PM Eastern Standard Time (EST) or submit a request through our contact form as soon as possible. We will do everything we can to accommodate your request but cannot guarantee that your request will be honored due to real time order processing. If an order has already entered the shipping process, we will not be able to cancel the order. Once an order has been confirmed, we cannot change or add anything to the order without attempting to cancel the order. If your order cannot be cancelled, you may either refuse delivery of the product or return the order to us via mail. Please see our Return Policies section for further details. We will not refund shipping for these orders since the order already was shipped.
Articles in this section
- How can I cancel or change my order?
- What is your returns/exchange policy?
- What are your shipping options and rates?
- Why do Billing/Shipping Differences place an order on hold?
- What payment methods do you accept?
- Do you have a size chart?
- Why was I charged sales tax?
- Why does my credit card company place a hold on my credit balance if my order did not go through?